Evaluating Training Programs: the Four Levels of Learning Evaluation (Kirkpatrick Model)

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Evaluating Training Programs: the Four Levels of Learning Evaluation (Kirkpatrick Model)
Jaap de Jonge, Editor, Netherlands

Donald Kirkpatrick's and Jack Phillips' 4 Levels of Learning Evaluation model helps to evaluate training programs. As you proceed through each of the levels, the training evaluation becomes more difficult, requires more time, but provides more valuable information. The 4 levels of Kirkpatrick's Evaluation Model are:

Kirkpatrick ModelLevel 1. Reaction: what participants thought and felt about the training (satisfaction; "smile sheets")
Level 2. Learning: the resulting increase in knowledge and/or skills, and change in attitudes. This evaluation occurs during the training in the form of either a knowledge demonstration or test.
Level 3. Behavior: the transfer of knowledge, skills, and/or attitudes from c... Register

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