Reliance on Tacit Knowledge

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Reliance on Tacit Knowledge
Mark Francis Jaeger, Educator, United States

Westerners seem to denigrate the role of tacit knowledge in job performance without objective justification. Thus, without objective justification, I will state that the power of communities of practice arises from the commonality of understanding allowed by tacit knowledge.

Reliance on Tacit Knowledge
Gary L. Nelson, Manager, United States
Tacit knowledge has never been given its due. Tacit knowledge is difficult to monetize.

Reliance on Tacit Knowledge
Horacio Cortese, Consultant, Argentina
Not only is difficult to monetize, is difficult to understand as well. We know that it exist, and it is the most of the knowledge. It is imposible to translate in words and numbers, so it is only attended by academics and experts, but not by business executives.

Reliance on Tacit Knowledge
Emmanuel Guobadia, HR Consultant, Nigeria
Tacit knowledge is key in any organization that is determined to succeed. Though difficult to imitate some part can be gradually robbed off through appropriate coaching and mentoring over a period of time.

Tacit vs. Explicit Knowledge
geoff elliott, Management Consultant, United Kingdom
See the work of Polyani and then reply. There is no difference. Knowledge is highly context dependent.

Reliance on Tacit Knowledge
Arthur Lai, Project Manager, Taiwan
One of KSFs for management in any organisation and project teams. It is also important to ensure good coordination and communication within employees or team members to approach goals together.

Egoless, Safe Space Mastermind and Tacit Knowledge
Ronnie Dunetz, Coach, Israel
When one creates an environment which is safe, open, egoless, faciliated and focused, tacit knowledge emanates and transfers. Such techniques as the mastermind and the world cafe open up new avenues.

Tacit Knowledge
Dhiraj Relli, Banking, India
Dealing with tacit knowledge is an art and an important skill to manage large businesses spread across big geography. It helps to do the reality check and bridges the gap between strategy and execution. It facilitate last mile implementation.

Solutions for Making Tacit Knowledge Visible
Galjaard, Management Consultant, Netherlands
@Gary and Horacio: as an educational consultant I work a lot with organizations. I use systemic work or constellations to make the Tacit Knowledge visible. There are 3 laws of systemic work:
1. Anybody's place in the organization must be respected
2. Every system has its own planning
3. There's a balance in giving-taking
If any of these 'laws/rules' are disturbed, the organization will not work for a 100%.

Three compontents of Tacit Knowledge
Rakesh.Pandya, Other, India
I feel tacit knowledge of an employee / a person can be:
IQ + EQ + SQ
I.e. Inteligence Quotient + Emotional Quotient + Spritual Quotient.

Tacit Knowledge
R Willis, Professor, Canada
Tacit knowledge is central to effective management but it needs to be continually questioned as well. To see the negative effects of tacit knowledge all you have to do is look at some of the pronouncements of our current politicials.

Tacit - Team Room
Vic Williams, Consultant, Canada
Tacit knowledge is informal, complementary to formal. A good team relies on tact to be effective. Analogous is skunkworks and shan zhai, both outside the formal framework in order to function well.

Tacit Knowledge
D P BABU, Other, India
Tacit knowledge is drawing visionary conclusions to managerial problems. It focuses on solving problems rather than construction of theory.

Tacit Knowledge
R Willis, Professor, Canada
Tacit = implied or indicated but not actually expressed; unspoken.
And thus potentially wrong but unquestioned.

Tacit Knowledge
Brian Mickelsen Gamble, Consultant, Canada
Without tacit knowledge we could not function even for something as simple as riding a bicycle. Without tacit knowledge we would have to think about every single step we have to take in order to get in motion and stay balanced.
The same applies to all our skills.

Tacit Knowledge
Samuell Yew, Project Manager, Malaysia
If it can be measured, it will be of tangible value.

Experts and Tacit Knowledge
Ceferino Dulay, Jr., Other, Philippines
Personally, I would be wary about relying on "experts" whose success rely on their previous experiences without the benefit of theory as a guide. This would be beneficial if everything does not change. But with the fast changes in technology, they would again rely on guesswork but, this time, the aura of being an "expert" blinds management from trying out more directed and theory-supported approaches to problems.
I had this concern when I was involved in managing operations, technical services and in evaluating the competencies of candidates for promotion in the technical ladder. As a result, I always included theoretical basis of operations when I trained technical trainers besides encouraging forming teams even in regular operations. In this way, people become more conscious about using a more methodical approach combined with previous experience.

Tacit Knowledge - Caught not Taught
SAMUEL LUZOBE, Manager, Uganda
Tacit knowledge is tied up with the knower. However a certain amount of it can be mined from the knower. African technologies for a long time were passed on from the elders to the young people through sharing of tacit knowledge. What it requires is that the one who desires to 'extract' tacit knowledge must respectfully listen and be open to learn. There will then be an oozing of the tacit knowledge. It would appear that tacit knowledge cannot be taught but is simply caught! Organizations that need to 'extract' tacit knowledge from the employees need to celebrate listening and be champions of learning. We need an organization that is networked and addicted to listening and learning!

Tacit Knowledge: a Natural Understanding
drevon sylviane, Coach, Reunion
In the progress of our life, we begin by wondering " for whom " to make, then by advancing, " with who " to make, then " for what and why" to make, to manage finally with "how" to make... The process, the way.
It is a question of connection with the spiritual which allows us an understanded reading of the world which surrounds us and based on experimentation. The ascent in consciousness offers us the opportunity to have an immediate understanding of mechanisms and weft of life, crediting us with extra vision, perception, audition... Which decodes the reality and offers us this natural understanding... Intuition... Named tacit knowledge-know how.
We rise in consciousness, we have a capacity to resolve more and more complex problems by developing new capacities. The leaders of tomorrow will be the ones who will have worked on their personal fulfillment.

Tacti Knowledge = IQ + EQ + SQ + SQ
Allemeersch Johan, Belgium
I would like to add another SQ: Social intelligence. Social intelligence also plays a role in tacit knowledge. Sometime is knowledge dependent upon the social acceptance of the environment. Tacit knowledge is also modelled by the social context of a person. Each person got his reference of thinking in his childhood, school, playground and other experiences of a person. The whole psychiatric domain is based on this. It is often so by surfacing tacit knowledge into an explicit knowledge helps to make it transferable. And manageable!

Tacit Knowledge is one of the 5 Learning Stages
Samuell Yew, Project Manager, Malaysia
Five stages of learning:
1. I don't know what I don't know (ignorant)
2. I know what I don't know (awareness)
3. I know what I know (explicit knowledge)
4. I don't know what I know (tacit knowledge)
5. I know I don't know what I know (mastery)

Expression of Tacit Knowledge
m briglia, Coach, Netherlands
Impressed by all the above definitions on tacit knowledge! As tacit knowledge is a very personal quality in service to others, it is silent, undefinable, embraces the whole aspects of person's personality and it expresses itself through accomplishments and charisma.

System Perspective on Tacit Knowledge
Horacio Cortese, Consultant, Argentina
I want to focus in the tacit knowledge in the organization. Not from the people perspective, from the system perspective instead.
When E. Wenger based his research on communities of practices he funded it, among other theories, in the point of view of A. Giddens. And Giddens gave us some tips for finding the tacit knowledge in organization, as social systems: we have to pay attention to routines, the way of interaction, the way of exchange conversations.
The routinizing lets the members deal with obstacles and possibilities, and then to co-create the future. There we can find not only what they say, we can find what they are not saying and feeling. This is the most of knowledge in the organization.

Tacit Knowledge and QMS
Nijssen, Business Consultant, Netherlands
One can probably manage tacit knowledge by using audits.
In a QMS one can improve the control of critical business processes by making tacit & critical knowledge more explicit. A first opening step is to audit process owners on the issue: do you know who has what knowledge? Do you have a transfer plan in case of this person leaving yr organization?

Knowledge is Responsibility
Angelica Gutierrez, Other, Mexico
Knowledge, tacit or explicit, is a responsibility of people that use it. Knowledge is also a social responsibility that includes the conscience, personal and social conscience. Tacit knowledge come to be an explicit knowledge when people take conscience about what they know, so people can transfer and use it with conscience.

Tacit Knowledge & Talent
Linda Roos, HR Consultant, South Africa
Tacit knowledge is possibly also very heavily rooted in one's inherent talents and strengths. If you refer to Marcus Buckingham's book - Now discover your strengths, I think it will become clear why I say this. He describes a talent as being "a recurring pattern of thought, feeling or behaviour that can be productively applied".

Tacit Knowledge and "unwritten Rules"
Robert Davis, Consultant, United States
As I read the comments, I am reminded of responses we get when we ask, "what are the unwritten rules in this organization?" has anyone made this connection?

Unwritten Rules
m briglia, Coach, Netherlands
I definetly see no relation between "tacit"and "unwritten" since the latter stands more for something which is there, everybody knows and follows but nobody talks (openly) about it. While tacit knowledge is inspiring unwritten rules is more like treathening.
Do you still see any connections? I do not.

Unwritten Rules
Robert Davis, Consultant, United States
Seeing unwritten rules rules as threatening gives a clue about the culture of the organization. I have seen people who want to see a newcomer succeed in the organization "take the newcomer under their wing" and share the unwritten rules to ease the newcomers inclusion.

Knowledge en Rules
m briglia, Coach, Netherlands
Dear Robert,
I am basing my answer on the meaning of knowledge and rules. I think that they are two completely different things. But then if we want to look for relation between tacit and unwritten then I would say that there is still an unbridgeable difference between the two. Especially if we consider all definitions of tacit knowledge that have been given above in this page.
However in your short comment you write about responses which is somethingelse.
Anyway knowledge belong to a person while rules belong to an organization/structure, as you correctly write.
Concluding I may say that I do not see any relation between the twos.


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