Responsibility for Poor Results?

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Responsibility for Poor Results?
Ahmad dawoud, Manager, Jordan

In what circumstances should it be considered the upper management responsibilities when the (sales) figures are down?

Why Blame One Site?
Alege . J. Afam, Nigeria
Its a general responsibility. Would make no better if trying to push the blame to one side of the organization. Every member of the body should be accountable for such out come, OK?

When it is Time for Top Management to Take the Blame
Richard Olupot Ogaino, Student, Indonesia
I think it depends on how much top management has done to to keep its employees committed to the organization. Do the employees understand what is required of them? Have top managers done their best to keep their employees motivated, establishing a connection with the employees and above all, endeavoring to find out from the bottom line why the figures are going down, or what could have possibly gone wrong? Is it possible that the strategic planners made a wrong strategic choice? I believe these are just some of the questions that need to be answered before starting to blame.

Participative Approach to Be Considered in Human Development Field
Mohamed Laabadi, Consultant, Morocco
When you say that the manager sets goals and determines priorities, you deny the participative approach. The late Gandhi said: "Something you do for me, without involving me, is something you do against me".
So, nowadays, the whole community should be involved, from the beginning in all steps of the development process (from setting vision & goals, planning, monitoring, evaluating to dissemination and capitalisation).

Measuring the Right Parameters
Arun Ramu, CEO, India
Most of the times poor results are due to not following up and correcting the process in an early stage. It is not enough to set aggressive goals and review for them. One needs to also set up and monitor short term goals that must be achieved to achieve the final goal.
For example if the sales goal is really high, it is not enough to review the final results. One must also measure early signs, like how much more sales calls are being made, how many more opportunities are getting converted etc. If these numbers go up sales will automatically go up.
Most senior management don't realize this or don't practice this. Implement these reviews and all else will become more predictable and achievable.


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