Presenting Lessons Learnt

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Presenting Lessons Learnt
Nomawethu Martin, Project Manager, South Africa

I am looking for a good way of presenting "lessons learnt" to the customer during the project closure meeting.
Any advise from this forum?

Presenting Lessons Learnt
Shomo Nasser, Project Manager, Zambia
I recently took a PMD Pro 1 examination (project management for development professionals - level 1) with LINGOS (Learning In NGOs) where I learnt that you do not have to wait until project closure to communicate lessons learnt.
PMD Pro 1 recommends the use of an 'issues log' which is a record of all challenges, innovations, solutions and outstanding hinderances faced. The tool should be regularly reviewed and used to inform decision making.
In the case of Nomawethu's question, I suggest that the lessons learnt for the project closure meeting will be drawn from the collection of contents from the 'issues log', which the customer will have been consulted about during the process of implementation and "re-planning".

Lessons Learned Presentation
Franky He, Project Manager, China
Lessons learned should collect all information from your function team at each stage. Have them list all their issues, and then have a meeting with them to identify what are the critical items which impact on project progress. Based on this, make a report, including issue severity, rate, cause, action and validation plan.



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