Outsourcing Customer Services

Outsourcing > Forum Log in

Outsourcing Customer Services
April Elecciri, USA
My experience is the bigger the company moving to outsourcing of customer service, the higher the risk in customer satisfaction. Offshoring increases the risk even more.

Outsourcing affects Customer Satisfaction
Daniel, USA
I agree that outsourcing affects customer satisfaction due to the degree of distancing the advantage of understanding and comprehension of not only the English language but the inability to assist in matters that require immediate assistance.



    Do you wish to study further? You can learn more from the summary, forum, discussions, lessons, courses, training, instructions, expert tips, best practices and education sources. Register.  

Special Interest Group Leader

You here

More on Outsourcing
Best Practices

Expert Tips


About 12manage | Advertising | Link to us | Privacy | Terms of Service
Copyright 2016 12manage - The Executive Fast Track. V14.1 - Last updated: 28-10-2016. All names tm by their owners.