SECI for Integration between eTOM and KM System

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SECI for Integration between eTOM and KM System
Firstep Eapl Astimen, Manager, Indonesia

The SECI model has been implemented in many industries. Telecom industry has eTOM as business process framework with critical knowledge in each level of processes. It needs specific effort to integrate SECI with eTOM dealing with three different process areas: planning & thinking, operations and enterprises support.



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