No Exceptions May Mean Safe Playing
Jagdish B Acharya, Consultant, India
: On the contrary: management should encourage exceptions on the positive side. Exceptions need not be on negative side only. Exceptions are actually deviations from normal behaviour
and managers need to know about them whether they are positive or negative.
Playing safe or going with the flow
may result in a situation of no exceptions. That cannot be considered good management.
Even negative exceptions may have usefulness. Managers may know about some big problems or system correction situations