Trust and Achieving Goals
Rick Garlick, Strategy Consultant, United States
: I think you both have a point; however, it is often hard for the "workers" to trust in management when they care only about numbers and execution.
Most of the research shows that empowering the workers
(not just delegating) has a high correlation to a successful change event.
Of course, this is easier said than done, as we have all seen the manager give responsibility away only to step in later, or "advise" that it get done the managers way.
If you can truly let go of the responsibility and give others full accountability for a few things, you will notice that not only will the trust level go up, but execution/efficiency may improve as well.