Employee Grievances Redressal

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Employee Grievances Redressal
aparna, Student (MBA), India

What is the need for employee grievances redressal? What is it's importance and how is it done?
When should it be done?

Employee Grievances
David Wilson, Manager, Canada
If an employer cares about its employees, it will respond to employee concerns. Employees should be allowed to raise their concerns verbally, and if nothing is done, then in writing.
By addressing employee concerns, the employer can:
1. Show an open mind (fairness)
2. Keep issues transparent (no bias)
3. Engage employees (motivate)
4. Communicate business needs (what's the vision / goals).

Employee Grievances Redressal
Srinivasan, Manager, India
Listening is an important skill for a leader - hence we need to have a employee grievance redressal scheme to listen to grievance:
* Need to have a neutral person to listen to grievance
* Provide honest feedback within a reasonable time frame.

Employee Grievances
J R Mohan, Director, India
Employees grievances are basically a "feeling of dissatisfaction" or a "feeling of being dealt unfairly" on the part of employees. It is a perceived feeling and it need not to be true in actual terms. That is why it is important to have a good and effective grievance redressal system.
The golden rule of grievance redressal system is that grievances should be settled at the lowest level of hierarchy and in the shortest period of time.
Organisations need to look at their structure and devise a suitable system accordingly.


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