The Impact of HR Self-service Models on HRM Roles

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The Impact of HR Self-service Models on HRM Roles
David Wilson, Manager, Canada

Social media and new technology are changing how HR professionals deliver transactional HR services. These changes in HR services also allow executives, line managers, employees, and others to fulfill their own needs through self-serve operations.
The result means HR professionals may go the way of the dinosaurs, when it comes to the provision of transactional HR services.
What must HR professionals do if they are to remain relevant?

Need Action for HR Professional
SETIONO WINARDI, Business Consultant, Indonesia
Social media and various new technologies are part of the reason for changing Personnel Management to become HR Management, and changing the mindset to Human Capital.
The concept of change management requires to manage the changing HR conditions created by social media and new technology.

Social Media are Tools for HR Managers
mahmoud yahya alzoubi, Manager, Jordan
As HR professionals, you have to find and use the right tools. You can use social media to help identify and perform HR jobs (and services) in the optimal way.

Use of Social Media by HR
SETIONO WINARDI, Business Consultant, Indonesia
Information obtained from social media may also be used as self-development. This information can be referenced and used to determine the strategic steps to be taken by HR, so the expected performance can be achieved and benefits provided to the organization and its employees. .


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