Both are Important in Job SettingKwok
, Hong Kong
An organisation has to strike a balance between efficiency and effectiveness. Or even better: achieve both.
For the definition:
indeed means doing things right. It focuses on the process
. In order to achieve the most output for the least inputs, there may be a standardised working method which helps to avoid mistakes.
means doing the right things. It demands people to think about the different ways to attain organisational goals.
If there's only efficiency, but no effectiveness, the company may not meet the goal or requirements.
On the other hand, only effectiveness but no efficiency may lead to high cost of operation.