What are Quality Circles?


 
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What are Quality Circles?
Luis cupenala, CEO, South Africa

In short, a quality circle (QC) is a participatory group of employees, aimed at solving problems related to their own jobs. They are normally found in manufacturing environments.
Definition of quality circle:
In their book Japanese Quality Circles and Productivity, Joel E. Ross and William C. Ross define a quality circle as: "...a small group of employees doing similar or related work who meet regularly to identify, analyze, and solve product-quality and production problems and to improve general operations. The circle is a relatively autonomous unit (ideally about ten workers), usually led by a supervisor or a senior worker and organized as a work unit".
The 2 main strengths of quality circles are:
1. Participating employees can make better suggestions for improving work processes than managers
2. Employees are motivated by their participation
Thus, implemented correctly, quality circles can help reduce costs, increase productivity, and imp... Register

 
   

 
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Quality Circles should be used more Frequently
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Quality Circles Give Bottom-up Synergy
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Quality Circles Can Have a Great Impact
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Quality Circles in Hotel Industry
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Quality Circles in Education
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Quality Circles for Employee Onboarding
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Quality Circles in NGOs
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A Disadvantage of Quality Circles
EFFIONG, Student (MBA), Nigeria
 

   

   

 
QC Powerful if Tooled Well
Douwe Slot, Management Consultant, Netherlands
 

 
The Power of Quality Circles in Companies
LIONEL, Business Consultant, Burkina Faso
 

   

   
 

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