Total Quality Management vs Taylorism

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Total Quality Management vs Taylorism
Priyalal, Other, United Arab Emirates

Some reviews suggest that TQM is a further development of Taylor's Scientific Management Theory. Is that the right explanation or did TQM evolve as a totally new concept (originating from Deming)?

Chivande, Lecturer, Zimbabwe
Total Quality Management should include employee participation complimented with customers perspective rather than managements perspective.
Many organizations are profits and production-oriented rather than customer-oriented.



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