Mary Grace Mabunga, Student (MBA), United Kingdom
May I say that there are both internal and external relationships, for example if you are a profit-oriented company you will benefit most if you invest first in your own people needs for them to be able to provide your external customers the service they expected and need.
Also, the backbone and success of the company depends on its people. Even if you have the technology, capabilities, strategy, your success still depends on your employees that deliver and sustain it. .