The Cynefin Framework

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The Cynefin Framework
Jaap de Jonge, Editor, Netherlands

A recent application of contingency thinking on decision-making is the Cynefin framework described by David J. Snowden and Mary E. Boone in the HBR of Nov 2007. They distinguish between 5 decision-making contexts, each requiring its own decision-making style:
I. Simple
- Characteristics of context / How can you recognize it? Clear causes and effect.
- Recommended Decision-making style: Ensure proper processes are in place, delegate. Apply the best practice.
- Decision model: Sense ⇒ Categorize ⇒ Respond.
II. Complicated
- Characteristics of context / How can you recognize it? Cause and effect relationships discoverable, but not apparent to everyone.
- Recommended Decision-making style: Involve (teams of) experts, analyze. Apply a good practice.
- Decision model: Sense ⇒ Analyze ⇒ Respond.
III. Complex
- Characteristics of context / How can you recognize it? No causality, emergence, flu... Register




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