Evaluating the Implications of Delegation
Sergio Leite, Analyst, Brazil
It depends on what you want to evaluate. Through results, in any organization the delegation bears fruit from situations created by volume and activities complexity
These activities must be determinated by the organizations' plans and the plans must be formed by objectives and goals. Yet goals must be set so they can be measured.
So by measuring the attained goals, we can measure the quality of delegation
in the view of desired results by the company, once that good results are achievements performed by good making-decision processes and the way what delegation was done.
On the other hand, we must consider human behavior
and hence each organization must appraise its delegates and define its own system to verify the quality of relationship between them and other employees, concerning questions like trust in subordinates, time to accomplish tasks and constantly overdue tasks, for example. I hope I have contributed a little.