3 Types of Performance Measures

Balanced Scorecard > Forum Log in

3 Types of Performance Measures
Nelson Waweru, Manager, Kenya

David Parmenter in his extensive research in this area has concluded that there are three types of performance measures:
- Key Result Indicators (KRIs) that tell the board how managers have performed in terms of a critical success factor or perspective of the Balanced Scorecard.
- Performance Indicators (PIs) that tell staff and managers what to do.
- KPIs that tell staff and managers what to do in order to increase performance dramatically.
An organization should have a governance report comprising up to ten measures providing KRIs for the board plus a Balanced Scorecard comprising up to 20 measures – a mix of KPIs and PIs – for the management team.

Governance Report
Aamir Firoz Shamsi, Teacher, Pakistan
I agree with the idea of a “governance report” comprising details for all levels of management in terms of KRIs, PIs and KPIs.
Corporate governance is the talk of town in Pakistani corporate world. My recent research, which is going to be published soon, indicates this aspect very clearly that such sort of governance reports should be made compulsory by Pakistan’s SECP on the basis of Balanced Scorecard.



    Do you wish to study further? You can learn more from the summary, forum, discussions, lessons, courses, training, instructions, expert tips, best practices and education sources. Register.  

Special Interest Group Leader

You here

More on Balanced Scorecard
Best Practices

Expert Tips


About 12manage | Advertising | Link to us | Privacy | Terms of Service
Copyright 2016 12manage - The Executive Fast Track. V14.1 - Last updated: 22-10-2016. All names tm by their owners.