Balanced Scorecard Design

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Balanced Scorecard Design
A. Pushpdhanva, INDIA
I designed the BSC for a few organisation and they were surprised by the statistics. One firm was appreciated and even awarded also, for that technique. It totally depends how well it is designed.

Mohammad, UAE
I have implemented the BSC to my organization and we won many strategy related awards. There is a very simple trick about BSC that you have to think of, in order to achieve, just think of Management by Objective (MBO) and measure it by the BSC and you will achieve really break-through results, cause BSC can not stand alone if you forget your functions and processes.

Measuring Team and Individual Performance
dawit, Ethiopia
My Organization had Conducted a BSC and goes to Impementation, however we do face a problem: How to measure Team and Individual performance? Can you give us an advise? Thank you.

About Team and Individual Performance Measurement
Dimonekene Ditutala, Angola
In my opinion, you must first translate the corporate strategy map into ones adapted to team and individuals. Then proceed on evaluating the achievement of their goals and targets.

Team and Individual Performance
Paul Maguire, Business Consultant, United States
Team and individual performance can be boiled down to one of alignment. At the organization level, themes are:
1. The alignment tool - such as operational excellence - provides the organizing structures for departments & individuals & keeps the focus on strategy versus reactive, “hot topics” of the day.
2. The cascading process follows themes or objectives. It answers the question, “how is this division/position/individual contributing to the strategic objectives?” Use a matrix to explicitly link corporate objectives to the unit’s objectives to identify the contributions and gaps to be resolved (becomes the basis for SLA’s for support unity).
3. Leverage job families and individual contributors to align day-to-day work, performance expectations, competency requirements and individual development plans. The perceived gap between strategy and individual performance is often unfathomable. The key is to focus on the internal processes perspective as the context within which the work is performed.


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