Balanced Scorecard in African Hospitals

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Balanced Scorecard in African Hospitals
Andrew Lihoma, Other, Malawi

Hello. I am doing an MBA in health care management. It is challenging to find literature on balanced score card on projects done in African health care industry. Is there anyone who can assist me on this issue. Please.

In Response to Andrew Lihoma, Malawi
Emmanuel Reyme, Director, United States
If you have access to American and British libraries, I would recommend the book of Rampersad, Hubert K..: Total Performance Scorecard: Redefining Management to Achieve Performance with Integrity. It is a valuable tool to management studies. Read it and you'll find enough materials for your project.

BSC Literature
Stephen Makate Maleka, Manager, South Africa
Hallo, Andrew. It may be difficult to find BSC literature on specific projects in Africa. What I suggest you do, is to determine what measurables are important in the health environment, however broad they may be, in terms of people, business processes, customers and financial themes/objectives. Prioritize the themes/objectives and then look for literature pertaining to those measures. Specific projects may be have influenced by too many pestel variables/factors but readings about measures are specific.

BSC for Health Sector Management
Odoch Charles Langoya, Strategy Consultant, Uganda
Andrew, Get a copy of Howard Rohm's book "The Institute Way" it has a complete case study of the BSC framework developed for the Ethiopian Federal Ministry of Health.


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