Active Listening is a Key International Competence

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Active Listening is a Key International Competence
BETHANY A. CALSY, Management Consultant, Spain

A key tactic to effective active listening is to check and clarify, rather than assume the understanding of others. This can be done by paraphrasing and exploring words that others use as well as the meaning they attach to them. Hence, this requires the cultural intelligence of tuning into the culture-specific understanding of oral words and non-verbal communication.



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