Listening Does not Equal Hearing!

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Listening Does not Equal Hearing!
Dilip Khanal, CEO, Nepal

During a workshop on leading, we were able to distinguish the difference between listening and hearing.
- Hearing is complete as something is heard.
- Listening covers hearing, processing, converting and interpreting the ideas coming through hearing.
The Dutch expert also shared that most South-Asian people lack listening skills, rather they believe more in responding quickly.
We also concluded that the way a person is brought up also plays a vital role in shaping up communication.
A positive outlook could be to think on how the listening culture could be improved among particular group of people. I have a simple analogy in this area. One has to act like a child to help the child understand something. It covers language, gestures and many other actions as to improve their listening skills.

Listening / Hearing
zohra, Teacher, Pakistan
So what does it mean to say then "hear me out first" and "listen to me". In both cases the person wants to communicate a message.

Listening Skills
Dil Prasad Shrestha, PhD, Management Consultant, Nepal
I fully agree with the Dutch expert that most of us south Asian people lack listening skills and are unaware of the fact that an active listening skill is required for an effective communication.

Another Dimension of Listening
Dilip Khanal, CEO, Nepal
In Hindu learning, listening is given high importance. Religious texts have been transferred from one to the next generation through listening alone for many centuries.
I am a bit confused as the Dutch expert, Allan Williams and Dil Prasad Shrestha agreed on poor listening among South Asians. But Shrutis are a living example of passing learning from generation in this part of the world. Which one to believe?

Passing of Information Between Generations May not Be Active Listening
Francesco Ientile, Coach, Canada
@Dilip Khanal: When texts and stories are passed from generation to generation, the actions are focused more on hearing and repeating, whereas Dilip Khanal states above, active listening covers hearing, processing, converting and interpreting. If the religious texts were converted and interpreted by each generation, they would change quickly, even within one generation.


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