Human Resource Management Roles

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Description of Human Resource Management Roles. Explanation.

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Definition Human Resource Management Roles. Description.


In an attempt to classify HR managers into categories, Lengnick-Hall and Lengnick-Hall (2003) distinguish the following Human Resource Management Roles:

  1. Human Capital Steward. Acts as a guide and facilitator in partnership with employees with the aim of achieving the highest return possible on a company’s human capital investments. Compare: Skandia Navigator

  2. Knowledge Facilitator. Facilitates both knowledge capital (held in explicit and implicit sources) and knowledge flows. Compare: Knowledge Management (Collison & Parcell)

  3. Relationship Builder. Manages relationships between individuals and groups both internal and external to the organization to enhance social capital across the total value chain. Compare: Dimensions of Relational Work

  4. Rapid Deployment Specialist. Takes responsibility for the development of flexible human capital resources with an emphasis on adaptability, tolerance
    and capacity to learn. Compare: Appreciative Inquiry

HR Competences (Human Resource Competency Study at the University of Michigan Business School)


Dave Ulrich distinguished between 4 other HR philosophies:

  1. Strategic Partner. HR must ensure that its practices, processes, and policies complement the overall organizational strategy. It needs to develop a capacity to execute that strategy. HR must minimize the time it takes to implement the strategy.

  2. Change Agent. All organizations change. In recent years the rate of change has increased dramatically, due in part to the globalization of the economy and enhancements in communication (e.g. the Internet). The HR role is to facilitate that change in organizations. This includes modeling change to other departments, advocating change across the entire organization, resolving issues that arise from change, and institutionalizing change by implementing efficient and flexible processes.

  3. Administrative Expert. This is the role to which HR dedicates most of its time, and rightfully so. This role involves HR infrastructure, such as recruiting, hiring, compensating, rewarding and disciplining, training, recordkeeping, and terminating, and any other process that involves people. HR must ensure that these processes are efficient and optimized, which requires tracking, monitoring, and continuously improving. "You have to deliver on the basics," says Ulrich, "because it is much easier to change when there is confidence in the infrastructure."

  4. Employee Champion. This too is a traditional HR role, similar to 'employee advocate.' To be employee champions, HR must know the employees well and spend time meeting with and listening to employees. HR must promote communication, which can include employee surveys, employee suggestion programs, all-employee meetings, on-going communication of business status, and any other program that can make employees feel part of the team and dedicated to customer service. This role also includes ensuring that employees who are having problems get a fair hearing.




Human Resource Management Roles Forum (22 topics) Help
  Differing HR Practices for Standard and Contingent Employees
A common way to differentiate the workforce is by making a distinction between standard and contingent employees:
- Standard Employees are those employees who work for an organization on a permanent...
     
  HR Strategy: Getting Everyone On-Board
HR strategy and the business strategy must be totally integrated. (Kearns, 2008). Employees have to know and understand the vision of the business and believe they are somehow benefiting beyond just receiving a paycheck. The HR department must provid...
     
  Should HR Be Split Up?
Business speaker Ram Charan (2014) argues that most Chief Human Resources Officers (CHROs) are process-oriented generalists and their expertise is in personnel benefits, compensation and labor relations. They are focused on internal matters such as e...
     
  Workforce Model of Organizational Development
The Workforce Model Of Organizational Development (Workforce MOOD) enables a review of an organization's workforce. The Workforce MOOD identifies a phased 12-step framework that can be used to review an organization. The model may be viewed as circul...
     
  Is HR Really Viewed as a Strategic Partner?
HR is no more considered as a back office, mundane job. It is now believed to form an integral and important part of any company. Right. But how true is that? Did indeed the view of people towards HR really change or is there deep down still a feelin...
     
  What Parameters Determine the Best Organizational Model for HR?
   
  The Impact of HR Self-service Models on HRM Roles
Social media and new technology are changing how HR professionals deliver transactional HR services. These changes in HR services also allow executives, line managers, employees, and others to fulfill their own needs through self-serve operations.
     
  What is Entrepreneurial HR?
I am very interested in getting the views of others on Entrepreneurial HR, which allows HR professionals to relate to the daily operations of the organization.
In this form, HR activities affect Return On Investment (ROI). In my opinion, ...
     
  Crisis! What Alternatives can HR offer for Downsizing or Reducing Payroll Salaries?
In times of crisis, companies make difficult HR decisions and often choose between downsizing or reducing payroll salaries, but really what is the best option? Are there other alternatives that can help a com...
     
  What is the HR Matrix?
Hi, can anybody kindly tell me what is the HR matrix? I have been asked by an interviewer about this and I know nothing related to this topic.
Thanks with regards....
     
  Most Comprehensive Human Resource Management Model
Hi, I would like to know which is the most comprehensive Human Resource Management model? Is it the congruence, transformation, strategic HR etc? What aspects are the current models not addressing?...
     
  Key Sections of an Employee Handbook
I have been told that an effective employee handbook is important for an organization to manage staff and enable leaders to provide effective leadership. What are the key sections and activities found in an effective employee handbook?...
     
  Aligning the HR Strategy with Overall Strategy
How do you align the HR strategy with the overall corporate strategy in order to achieve the set goals?...
     
  What is the Most Important HRM Role? Why?
Ulrich defines a HR manager's 4 key roles as: being a strategic partner, change agent, employee champion and administrative expert.
Which is in your opinion the most important role of these 4 for a HR manager in today's times and why? Thanks for...
     
  Strategic Importance of Human Resources Planning?
I'd like to critically discuss the strategic importance of human resources planning. Is HR planning indeed of any of strategic importance? Why (not)? Please help....
     
  European and American Model of Managing Human Resources
Can anyone rescue me?
I need to urgently find the European and American model of managing human resources. Appreciate someone give me a little help on this. Thank you very very much....
     
  Steps in Developing HRM Strategy
Step 1: Get the 'big picture' - understand your business strategy.
* Highlight the key driving forces of your business. What are they? e.g. technology, distribution, competition, the markets.
* What are the implications of the drivi...
     
  Role Human Resource Management in Globalisation
Any idea what is the role of Human Resource Management in meeting strategic challenges posed by globalisation? Thanks....
     
  Responsibilities of a HR Manager
What are the HR manager responsibilities? Please list all one by one... Thanks...
     
  Employee Grievances Redressal
What is the need for employee grievances redressal? What is it's importance and how is it done?
When should it be done?...
     



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The Changing Roles of HR and 7 Future Challenges for HR - Human Resource Management, HR Challenges, Future of HRM, HR Trends
Strategic HRM: Human Resources as a Strategic Partner - Human Resource Management, Strategy, Value Creation
HRM Issues in a Dynamic and Changing Environment - Human Resource Management
Work-Family Conflicts and Work-Life Policies - Performance Management, Work-Life Balance, HR, Programs
Jack Welch's Vision on the Role of HR and HR Leaders - Understanding the Role of HRM
 

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