360-Degree Feedback

Knowledge Center

   

Description of 360-Degree Feedback. Explanation.

Contents

  1. Summary
  2. Forum
  3. Expert Tips
  4. Resources

  Print


 

360-Degree Feedback?

Why register?

Definition 360-Degree Feedback. Description.


360-degree surveyA 360-Degree Feedback is an Appraisal technique in which an image of an employee is produced from multiple angles, leading to a circular (hence: 360) picture of the employee. The method can be seen as an extended variant of the Peer-Appraisal. People participating in a 360 review normally include:

  • The person her / himself

  • Manager

  • Selected colleagues / peers (from other departments)

  • Selected subordinates (people the person manages)

Besides these standard ones, the categories of participants can be extended by including:

  • Clients / customers

  • Business partners

  • Other stakeholders

  • Any other business contacts of the employee

Typically, the appraisers provide feedback about the employee's competences, skills and behaviors using an anonymous questionnaire-based 360 feedback form. The method can be used as an introduction phase of an appraisal by the manager of the employee. An advantage of doing so is that it provides the employee and the employer with the opportunity to involve a wider range of opinions in the appraisal process. It can be combined with a Self-Appraisal to reflect the employees own thoughts about his performance and the reasons behind it.


Advantages of doing 360-Degree Feedback reviews include a decrease of subjectivity, bringing in a wider range of opinions, helping to increase the size of the future-oriented part of the manager appraisal. A disadvantage is the time and effort that needs to be spent. For a motivated and social coherent group of people this disadvantage should be no obstacle.


The following environmental attributes / factors are believed to be conducive for successful 360-degree feedback:

  • Organizational climate fosters individual growth.

  • Criticisms are seen as opportunities for improvement.

  • Proper framing of feedback method by management.

  • Assurance that feedback will be kept confidential.

  • Development of feedback tool based on organizational goals and values.

  • Feedback tool includes area for comments.

  • Brief employees, appraisers and supervisors about purpose, uses of data and methods of survey prior to distribution of tool.

  • Train appraisers in appropriate methods to give and receive feedback.

  • Support feedback with back-up services or customized coaching.

Also called Multi-rater Feedback, Multi-source Feedback or 360-Degree Reviews.




360-Degree Feedback Forum (14 topics) Help
To get access to this forum, you need to be a member: Please log in... | Register
  Conditions for Success with 360 Degree Feedback
What actions need to be taken to ensure successful 360 degree feedback? In what cases will it be a success? In what situations?
To start this discussion off, I feel first of all a 360 degree feedback system can successfully work where the people...
     
 

Dealing with Non-constructive 360 Degree Feedback

I am new to this review process at my company. I have submitted names of a few colleagues to provide me feedback. However, certain colleagues are known for their hostile personality. I am afraid they may tear me down in their feedback of me.
Wil...
     
 

360 Appraisal Versus Indigenous Systems and Culture

In South Africa we have an indigenous traditional culture called Ubuntu (which is also referred to as 'The African Way').
I am curious as to how can you carry out an appraisal within societies that have a strong belief in their ...
     
 

Watch out for Abuse of 360 Degree Feedback!

The quality of the feedback depends on the attitude and skills of the management. If management is not caring about the efforts made by the team leader or by the team, and instead of giving moral support are abusing the team leader as he is be...
     
 

A Simplified 360 Device

A simplified, non-threatening and direct version can be used by individual employees to help set their performance targets and measures. It is conducted by the appraisee to the appraisee for their self evaluation and can be anonymous. It simpl...
     
 

Best Providers of 360 Feedback

We are currently locked into a 360 degree feedback provider who is becoming inflexible - and expensive...
Better not mention their name in case of re-percussions..
Does anyone have an idea of the relative merits and costs of other providers...
     
 

360, 180 and 540 Degree Feedback

360 degree feedback would involve the person themselves, their manager, selected peers and selected people that the person manages - 4 dimensions.
180 degree feedback could be just the person and their manager - or the person and t...
     
 

Benefits of 360 Degree Appraisals

By using 360-degree feedback as part of your staff appraisal and development process you can bring some serious benefits to both your business and your people:
1. People gain much better self awareness by learning how their colleagues per...
     
 

What Should Be Appraised in 360 Degree Feedback?

To appraise someone's personality, we look for :
- Compliance to conducting code (super-ego)
- Competence to working requirements (ego)
- Completion to working task (id).
To appraise someone's behavior, we can use th...
     
 

360 DFB - Flaws in Feedback

As a CEO and executive coach, I make extensive use of 360 DFB to understand my coachees better. However, in my view, an assessor of any 360 DFB must be alert to two potential flaws in feedback:
- The Stereotype effect (past experiences cr...
     
 

360 DFB Must be a Continuous and Open Process

360 is a continuous feedback mechanism. Organizations which have 360s as a major tool for people development mostly collect feedback on regular intervals. Some do it half yearly, some yearly and so on depending on the pattern they decide.
...
     
 

360 Degree Feedback as a Tool for Team Development?

Does anyone have experience from using 360 degree feedback for the development of teams, or as a tool for settling conflicts? I would like to hear about how one can go about doing that....
     
 

360 Degree Feedback Originator?

Who propounded the 360 degree feedback approach?...
     
 

360 feedback assessment training

To whom it may concern, Are there any online training on how to create, design, implement and read the results available? Kindest regards Dee...
     
Start a new discussion: Please log in... | Register



360-Degree Feedback Special Interest Group


Special Interest Group

 

Expert Tips - 360-Degree Feedback Premium
Discover and utilize expert tips per method: Please log in... | Register
 

Fairness of Managers and Leaders: are Fair Leaders More Effective?

Management, Leadership, HR, Performance Appraisals
 

Resources - 360-Degree Feedback Premium
Access presentations, news and videos on each method: Please log in... | Register

How to Implement 360-Degree Feedback Effectively in your Organization

360-degree Feedback, Individual Development, Individual Learning

Emotional Intelligence 360

Emotional Intelligence, Management Development, Career Management, Career Assessments

Employee Performance Management and Performance Appraisals (In depth)

Performance Appraisals, Performance Management, Employee Performance

Introduction to 360-Degree Feedback

Intitial Understanding of 360-Degree Feedback

Myths of 360 Degree Feedback

360 Degree Feedback, HR, Performance Appraisals

Three Dont's of 360-Degree Feedback

Expert Tips on 360-Degree Feedback
 

News

360-degree Feedback
     
 

Videos

360-degree Feedback
     
 

Presentations

360-degree Feedback
     
 

More

360-degree Feedback
     

Compare with: Performance Appraisal  |  Self-Appraisal  |  Peer-Appraisal  |  Pre-Employment Screening  |  Career Management  |  Management by Objectives  |  Behavioral Observation Scales  |  Competency-based Approach  |  Behaviorally Anchored Rating Scales  |  CSFs and KPIs  |  Result Oriented Management  |  Employee Attitude Survey

Sponsor
Sponsor this knowledge center

Special Interest Group Leader
Expert? Become our 360-Degree Feedback SIG Leader.

All you need to know about management

12manage for:



Management Smart Card

12manage in:


The perfect souvenir for your education program




 

Return to Management Hub: Communication & Skills  |  Human Resources


More on Management  |  Return to Management Dictionary  | 

 

This ends our 360-Degree Feedback summary and forum.

Copyright 2015 12manage - The Executive Fast Track. V14.0 - Last updated: 23-5-2015. All names tm by their owners.